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Privacy Policy

Sand and Sage Living is committed to protecting your privacy and handling your personal information in a safe and responsible manner.

This Privacy Policy outlines how we collect, use, disclose and protect your personal information when you visit or interact with our website https://www.sandsliving.com.au/.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Submit an enquiry through our website

  • Contact us via email or phone

  • Subscribe to newsletters or updates

  • Request information about our services

  • Interact with our website

The types of personal information we may collect include:

  • Name

  • Email address

  • Phone number

  • Address or location information

  • Any information you include in an enquiry message

We may also collect non-personal information automatically, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited on our website

  • Date and time of website visits

This information helps us improve our website and services.

2. How We Collect Your Information

We collect personal information in several ways, including:

  • Through online enquiry forms

  • When you contact us directly

  • Through email communications

  • Through cookies and analytics technologies

  • Through third-party tools used on our website

3. Why We Collect Your Information

We collect and use your personal information to:

  • Respond to enquiries and requests

  • Provide information about our services

  • Send updates or marketing communications (where you have consented)

  • Maintain website security and functionality

  • Meet our legal obligations

4. Disclosure of Personal Information

We may disclose your personal information to trusted third parties where necessary to operate our business, including:

  • Website hosting providers

  • Email or marketing platforms

  • IT service providers

  • Professional advisors (legal or accounting)

  • Government authorities where required by law

We take reasonable steps to ensure that any third parties we work with respect the confidentiality of your personal information.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and collect website usage information.

Cookies may help us:

  • Understand how visitors use our website

  • Improve website performance

  • Deliver relevant content

You can choose to disable cookies through your browser settings.

6. Security of Personal Information

We take reasonable precautions to protect your personal information from:

  • Loss

  • Misuse

  • Unauthorised access

  • Disclosure or alteration

However, no data transmission over the internet can be guaranteed to be completely secure.

7. Access and Correction of Personal Information

You have the right to request access to the personal information we hold about you and request corrections if it is inaccurate or out of date.

To make a request, please contact us using the details below.

8. Third-Party Websites

Our website may contain links to third-party websites. Sands Living is not responsible for the privacy practices or content of these external websites.

We encourage you to review their privacy policies before providing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

Any updates will be published on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Sands Living
Website: https://www.sandsliving.com.au/

Get in Touch

If you’d like to learn more, ask questions, or explore whether our services may be a good fit, we’d love to hear from you.

 

Whether you’re a participant, family member, support coordinator, or referrer, please reach out for a conversation.

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©2026 by Glass Elevator Design Studios

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Phone: 0457 607 600

Email: nicky@sandsliving.com.au

Location: Central Coast NSW

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